1. Who This Policy Covers
This policy applies to information collected through orbitmedstaff.com, our contact forms, enrollment forms, email, phone, and other direct communications with OrbitMedStaff.
For service coordination, the information you submit may also be reviewed, processed, and used by authorized teams connected with Orbit Medical Entrance Pvt. Ltd. when the inquiry relates to medical entrance preparation, MBBS guidance, IELTS or language preparation, education counseling, admission support, or other Orbit ecosystem services.
2. Information We Collect
We may collect information you choose to submit, including:
- Name, age, gender, email address, phone number, and alternative contact number.
- Academic qualification, profession, experience type, course interest, graduation year, preferred country, and years of experience.
- Messages, questions, consultation requests, and enrollment details.
- Technical details connected with form submission, such as submitted IP address and basic server log information used for security and troubleshooting.
3. How We Use Your Information
OrbitMedStaff and authorized related service teams may use your information to:
- Respond to your inquiry, application, or consultation request.
- Provide guidance about NCLEX, IELTS, licensing, documentation, visa planning, healthcare career pathways, MBBS counseling, or medical entrance preparation.
- Assess the service path most relevant to your background and goals.
- Contact you by phone, email, messaging, or other communication channels.
- Improve website performance, form reliability, service quality, and internal records.
- Comply with legal, safety, fraud prevention, and administrative requirements.
4. Use by Orbit Medical Entrance Pvt. Ltd.
By submitting information through this website, you understand that your data may be used by OrbitMedStaff and Orbit Medical Entrance Pvt. Ltd. for related counseling, student support, education guidance, admission assistance, medical entrance preparation, IELTS or language support, and follow-up communication.
This sharing is intended to connect you with the appropriate Orbit ecosystem service based on your inquiry and requested support.
5. When We Share Information
We do not sell your personal information. We may share information when necessary with:
- Authorized OrbitMedStaff and Orbit Medical Entrance Pvt. Ltd. team members.
- Service providers that help operate the website, email delivery, hosting, form processing, security, or administrative systems.
- Partner institutions or service partners when required to support your requested pathway and only where appropriate for the service you asked about.
- Authorities or other parties if required by law or to protect rights and safety.
6. Data Protection and Retention
We use reasonable administrative and technical safeguards to protect submitted information. No online system can be guaranteed completely secure, but we aim to limit access to authorized personnel and use information only for legitimate service and operational purposes.
We keep information for as long as needed to respond to your request, maintain service records, comply with obligations, resolve disputes, and support legitimate business needs. We may delete or anonymize information when it is no longer required.
7. Your Choices
You may contact us to request access, correction, or deletion of personal information you submitted, or to ask us to stop contacting you for non-essential follow-up. Some records may need to be retained where required for legal, administrative, security, or dispute-resolution purposes.
8. Children and Student Inquiries
Our services are intended for students, nurses, healthcare professionals, and families seeking education or career guidance. If a user is under the age required to give consent in their location, a parent or guardian should provide permission before submitting personal information.
9. International Use
Because OrbitMedStaff supports global healthcare and education pathways, information may be processed or accessed from more than one country, including Nepal and the United States, depending on the service, team, and technology provider involved.
10. Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, contact us at support@orbitmedstaff.com or call +1 (833) 672-3788.